Passwords are your first and best line of defense. You should use different passwords, especially on sites that have sensitive information about you. Here are some tips on good passwords.
1. Passwords on PatientsLikeMe must be at least 8 characters long and include at least two of the following: an uppercase letter, lowercase letter, number, or special character. However, we encourage everybody to use even stronger passwords.
2. A good way to make a password is to take a phrase you can remember then use the first letter of each word and substitute a number or symbol in somewhere. For example:
a. The phrase “I need a really good password to protect my account.”
b. Becomes “Inargptpma”
c. Then substitute to get “Inargp2pma”
3. Even better would be to use a password manager like 1Password or LastPass. These tools allow you to remember a single strong password to access the tool, then the tool provides and stores strong unique passwords for each site you visit.
4. Do not share your password with anyone—including PatientsLikeMe staff. When you have trouble logging in or would like to change your password, the PatientsLikeMe site has functionality that helps you get what you need while keeping your password secret. Do not provide your password to PatientsLikeMe staff in these or any other situations.
5. PatientsLikeMe will never ask you for your password. If somebody asks, notify a community moderator immediately.
6. If you believe your password has been compromised, change it immediately.
If you are not logged in, you can use the “Forgot password?” link on the “Sign in” page (which will take you to https://www.patientslikeme.com/users/password/new).